Let’s Talk Labels: What Media Products Does QuickLabel Have to Offer?

Posted on by Kelsey Sullivan

There’s more to labels than meets the eye. There has to be some consideration taken into the presentation, storage and intended use of the product. That’s why we’re here to make it easy for you. So what media products does QuickLabel have to offer?

What Media Products does QuickLabel Have to Offer?

We have four main types of labels and ribbons, each with a variety of options to best suit your product and design, whether it be beverage, shipping, medical, chemical labeling or more.

Let’s break it down for you.

1. Inkjet Labels

QuickLabel has developed special materials that are capable of absorbing the Kiaro! inks so that printed labels do not smear and are able to produce the most accurate colors possible.

Whether you choose a textured paper label for wine labels or a glossy clear synthetic label for cosmetics labels, there is an ideal Kiaro! inkjet label for you.Kiaro_La Crema

We don’t stock a large inventory of finished labels – they are made fresh to order. When you place your order, we produce each order from raw material, using our efficient just-in-time production management system.

QuickLabel also produces and sells die-cut labels for use on our own line of label printers and offer multi-color and single-color thermal transfer label printers that resists fading, abrasion, smudging, and incidental moisture contact.

We even sell labels for use on other printer brands.

Carrying over 100 different label and tag stocks, if we don’t have the material you’re looking for, we can source and test new raw materials to meet your end use requirements. Just ask one of our Media Sales Specialists!

See how Browndog Creamery uses our inkjet labels to not only create delectable designs to match their delicious ice cream, but how our labels maintain color-fastness and quality even in their freezing storage conditions.

To read descriptions of our inkjet label and tag materials, click here.

2. Thermal Transfer Labels 

Enhancing print performance, QuickLabel’s Media Lab created our line of thermal transfer label materials. These produce excellent print quality and end-use durability – especially when used with QuickLabel’s own line of thermal transfer ribbons and label printers.

Our labels also produce high-quality printing on other brands of thermal transfer and barcode printers. Like the inkjet labels, all of our labels are made to order.

With QuickLabel, you have the choice of 70+ Materials. IMG_0458

We manufacture and stock over seventy different pressure-sensitive and non-adhesive printing materials.

To read descriptions of our thermal transfer label and tag materials, click here.

3. Thermal Transfer Ribbons (Black or Color)

The question is “What media products does QuickLabel have to offer?”, which means we are not limited to labels.

We also manufacture and sell barcode ribbon (also known as thermal transfer ribbon) for your barcode printer at a factory.

Our barcode ribbon is sold at a direct low price. From general-purpose black wax ribbon to black wax-resin ribbon and black resin thermal transfer ribbon for every thermal printer brand.

imageQuickLabel manufactures the largest variety of spot color thermal transfer ribbons in the industry. No one has as many thermal transfer ribbons colors as us.

We also sell process color thermal transfer ribbons for our family of digital color label printers which use thermal transfer technology.

  • Black Barcode Printer Ribbon: Wax, Wax/Resin, Resin, Premium Resin, Special Resin
  • Color Thermal Transfer Ribbons: Wax, Wax/Resin, Resin, Premium Resin

4. Laser / LED Labels

We’ve even developed special materials that are capable of withstanding high fusing temperature while producing vivid, long-lasting printed labels.  These labels can also resist moisture, UV light, abrasion, and most solvents – even without lamination.

Our labels are able to portray highly accurate design and multi-level shading for superior print quality and clarity. To read descriptions of our Laser / LED label and tag materials, click here.

Ultimately, we have label materials for any and all product labeling requirements. No matter what industry or storage specifications, we make sure our labels always remain durable and maintain high quality and color-fastness.

To shop our complete list of labels and ribbons and learn more about what we offer, check out our supply store.

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QuickLabel Media Specialists Take the Customer Service Cake

Posted on by Kelsey Sullivan
Niiki and Michaela.
Nikki and Michaela.

We turned to Facebook to see what customers had to say about their Media Specialist!

We already appreciate our media specialists, and we know all of our customers do to! That’s why we decided to give one of them a gift card for a fun night out at Dave & Busters. But, how could we choose? They are all amazing! So, we turned to Facebook to allow our customers to vote for their favorite Media Specialist!

The number of likes are one amazing thing, but the heartfelt comments and thanks from customers really have been phenomenal!

David Chadwick
David Chadwick

David Chadwick is fairly new to his position as a Media Specialist, but he is not new to QuickLabel Systems or Rhode Island. In fact, David is a big New England sports fan! His customers voted for him, coining the term “Team Chadwick.” I think it’s pretty fitting!

Melody Allen is a very accommodating media specialist, even adjusting her work schedule to better serve our customers on the West coast. One of her customers is eternally grateful to her help because, “If I don’t like her it’s a long walk to pick up supplies.” Another said that she “Has been a great help since we purchased our first Vivo! Touch printer. Melody, I feel has gone above her duties to help us in any way she could.”

Melody is talented at sewing and crafting.
Melody is talented at sewing and crafting.

We can’t forget to give a special mention to Nicole Moosey. This mom to one, soon to be two is wonderful! She is the Media Sales and Customer Service Supervisor. Nicole is a very talented baker and singer. When I asked her what she likes most about her job she said, “I love the people, whether it’s the customers I have gotten to know and help throughout the years or the wonderful group of people that encompasses QuickLabel.”

One customer described what makes a good specialist saying, “Carla provides exceptional customer service. Prompt, Polite, and Persistent hardly begin to describe her desire for customer satisfaction. We have been very fortunate to have such an incredible Media Specialist working for our team.”

Carla got such an amazing number of likes on her post that she gets an honorable mention, and a $25 gift card!

Carla
Carla

We love hearing this kind of feedback from customers, especially because they haven’t even tried her fabulous baked goods that she brings into the office.

Although they are all wonderful, the Facebook contest winner with almost 40 amazing comments is Chris Chabot! This native Rhode Islander loves getting to talk to, and help customers all over the country. She has been in the printing industry in various ways for almost 30 years. Take a look at the recent blog featuring Chris to see why her favorite part of the job is her customers.

It’s not one sided though, Chris’ customers also love her! One customer explained her winning qualities saying, “even though Carla and David have been very helpful to me – I have to vote for Chris because she has been putting up with our “emergencies” and jumping through the many hoops my orders send her way – saving me much grief countless times over the years!”

Winner of the contest, Chris Chabot!
Winner of the contest, Chris Chabot!

Another customer recommended we send Chris to train people at other companies saying, “Chris is the BEST! She needs to go to other companies and train customer service staff on how it’s done! She’s great!” I don’t think we will be letting her escape to any other company though!

Let’s hear it for QuickLabel Systems Media Specialists! If you haven’t already, please leave a comment for your favorite specialist

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Get to Know Media Specialist Chris Chabot!

Posted on by Kelsey Sullivan
Chris with her granddaughter and husbands
Chris with granddaughter Kaelyn and husband Jim

Learn why Chris’ customers love having her as a Media Specialist!

Although you may be getting to know Chris for the first time, she isn’t new to QuickLabel or Rhode Island. Chris has been with the company for about 9 years actually is a native Rhode Islander!

This former surfer, now fully wrapped around her granddaughter’s finger, really knows the meaning of customer service. Take a look at these fun facts about Chris that I learned during our interview.

QuickLabel: What are your hobbies?
Chris Chabot: I actually like crocheting (yes some of my customers are probably saying “yeah right”), I love horses and horseback riding but have not been able to do it lately.  I was the Assistant Director of the ESA (Eastern Surfing Association) but when my granddaughter was born, my husband, who is a top New England surfer, and I decided that we wanted to put our time and energy into our “baby girl Kaelyn” so we don’t do that anymore.  She will be a surfer, though, if my husband has anything to say about it.

Chris and her granddaughter
Chris and her granddaughter

QL: Tell me about your family.
CC: OK, I have been married and divorced twice … you know what they say, the third time is the charm. My third marriage (yes I did it again) is to my wonderful husband Jim and we are still going strong.  Out of my first marriage, I was blessed with my daughter, Nichole, who is 23 years old now.  Nichole then blessed Jim and I with our granddaughter Kaelyn almost 4 years ago.  I thought there was no greater love than a mother’s for her child … throw a grandchild into the mix … all bets are off.  I tell my daughter all the time that she has to realize that she is was only the incubator for my grandchild and if I could have had Kaelyn  first, I would have.  My daughter knows that I’m kidding and most of my customers know my sense of humor and could see me saying that.  Life revolves around Kaelyn now.

QL: What did you do before joining the QL team?
CC: Where do I start?  I have been in the printing industry for about 28 years … give or take a few when I was the Medical Records Supervisor for Rhode Island Hospital for about 3 years.  I’ve worked in commercial printing, business forms, and promotional printing but I have to say that before coming to QuickLabel, the job that I enjoyed most was when I worked for a scratch lottery ticket printing company. I was with them for about 7 years I think and I was the Packaging Department Manager and Pressroom Supervisor.  When they decided to relocate to Florida I had to opt out … no insult intended to my FL customers because I did spend every other week there for about 3 months helping with the relocation and it is a beautiful state.

QL: What is your favorite QL product? 
CC: I would have to say that my favorite product (so far) is the Kiaro! inkjet label printer.  This seems to be a great printer from what I’ve heard from my customers and the Blanket Purchase Order (BPO) pricing program that we are now offering has made a lot of my customers happy and it actually makes my job easier once it’s in place because they don’t need to order every week or month. It’s automatic and I can concentrate on just calling them to see how they’re doing.

QL: What is your favorite part of your job?
CC: That’s probably the easiest question that I’ve been asked … talking with my customers.  No matter how busy I am, I love hearing about how things are going for them and they ask me in return.  I consider them my friends, not customers.  I have the best customers a Media Sales Specialist could possibly ask for.  Having said that, I can’t omit the fact that I have a great Regional Sales Manager that I am teamed up with, John Cuomo!  Funny story … and even John doesn’t know this …when I first started working for QuickLabel I was told to contact my sales people and introduce myself.  So I called John and did so … you know how you can get a picture in your mind from the voice of a person?…..I pictured John as a tall slender white haired older gentleman whom I was initially intimidated by.  Oh my god was I wrong!  When he finally came to RI for a sales conference, I was shocked.  My imagination just didn’t do him justice.

QL: Why do you make such an effort to connect with your customers? Why is great customer service so important?
CC: I feel that it is my job to make their job easier so if it means giving them a call when I see that they haven’t ordered in a while or just calling to say hello because all we do is e-mail or fax, that’s what I like to do.  There isn’t enough human interaction now-a-days so I try to keep that alive with my customers.

Show your support for Chris on Facebook!
Show your support for Chris on Facebook!

What Customers Are Saying About Chris

“Thanks Chris for all of your help and keeping our printers rolling.”

“Thanks Chris for always rushing me more labels when I run out at the last minute!”

“She has been putting up with our “emergencies” and jumping through the many hoops my orders send her way – saving me much grief countless times over the years!”

“Chris – it is always a pleasure working with you. You get my orders to me in a hurry and always put up with my “we are out” – thanks for all your help!”

“Chris is fast with correspondence and is a great big help with all of my orders! Thanks Chris!!!”

“Chris is the BEST! She needs to go to other companies and train customer service staff on how it’s done! She’s great!”

“Very helpful! Even if its weekend she gets back to me with answers to my questions!”

“Chris Chabot is the absolute BEST! She always helps and is timely and every company should have a customer service staff like Chris!”

“She always helps me out with my orders, can always tell me anything I need to know about the product. She’s saved me during super crazy order time, when we’ve run out of everything. She’s also super friendly and just a wonderful lady!”

If you would like to support Chris leave a nice comment for her on Facebook   or send her an email!

Posted in QuickLabel People | Tagged , , , ,

We’ve Re-Aligned to Help You Print Your Own Labels

Posted on by Kelsey Sullivan
We are teamed up to lend you a hand any way we can!
We are teamed up to lend you a hand any way we can!

Newly Formed Media Specialist and Regional Sales Manager Teams

Same great product, new packaging! Our wonderful inside Media Sales Specialists and local Regional Sales Managers are now teamed up together so they can better meet your needs.

Each Media Sales Specialist at our factory headquarters is now paired up with a local salesperson in your area to ensure that QuickLabel is maximizing its ability to knowledgeably assist every customer.

This means you will still be able to depend on the same great service you are already accustomed to receiving, but now your team will be able to better coordinate your requests and questions even better!

One thing I think you will really benefit from is having a direct contact right here at our factory headquarters. This is great because now, for example, you can either let your local Regional Sales Manager know OR let your Media Sales Specialist know when you need a new label shape or size, and both will be up to date on current manufacturing and shipping times.

Also, the Media Specialists work in the same room as Tech. Support, so you really can have all your questions answered easily!  We wanted to save you time, and we hope that’s exactly what this direct connection to service, support and manufacturing will do for you.

Media Sales and Customer Service Supervisor Nicole Moosey explained to me what this means for customers saying, “It’s a positive change. The customer will still receive the same great service that they have always been used to. For some, they may be dealing with a different Media Sales Specialist, but each and every one has been trained to handle anything! No matter what we still pride ourselves on providing the best customer service to our customers.”

Our newly alligned teams are here to support you!
Our newly aligned teams are here to support you!

Drum roll please! Here are the newly aligned teams:

Michael Barr and Lou DiStefano

Christine Chabot and John Cuomo

Nicole Moosey and Chris Turner

Melody Allen, Troy Kent and Kevin Pizzuti

Carla Brodeur, Frank Knopf, and Joe Quednau

David Chadwick, Tony Bucci, and Chris Pizzuti

I know that you will be thrilled with your team!

National Sales Manager Bill Pizzuti is happy about this change because, “teams can better coordinate and focus on the specific labeling requirements of the customers and companies within their respective and localized territories covered.”

I hope you take this opportunity to introduce yourself to your Media Specialist. Or, if you have the same team, it’s the perfect time to call them to catch up and place a label or ink order! Enjoy this team alignment – we think it will be the perfect system to help you create the perfect labels for your products! 

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You can see through our new label materials!

Posted on by Kelsey Sullivan
Material #164 Transparent
Material #164 Transparent

Introducing Transparent and White Satin-Finish Labels

We find products for our customers, not customers for our products! After listening closely to what our customers want we’ve added two new label materials. To make this even more exciting, both of these are compatible with the Kiaro! fast inkjet color label printer.

The first one is the new label Material #164 which is TRANSPARENT! This material looks amazing! Many  (but, certainly not limited to) personal care and cosmetics customers have been thrilled by this addition. Material #164 labels printed on by the Kiaro! look amazing, and will showcase your products beautifully. Although we LOVE to show off labels, this new material allows you to have that no-label look on your products.

Material #163 White Satin-Finish Polypropolene
Material #163 White Satin-Finish Polypropolene

We can’t let that new transparent material steal all the limelight though.  Material #163 White Satin-Finish Polypropolene is also here! This highly versatile material is also compatible with the Kiaro! Customers love this material for a wide variety of products, including shampoo bottles and household cleaner sprays. We know you will love Material #163 too, just let us know if you’d like a sample!

Our newest label materials are great for many applications, including personal care.
Our newest label materials are great for many applications, including personal care.

 

Both transparent and synthetic Kiaro! label materials are water-resistant, and most lotions and personal care products wipe right off the surface without damaging your label. This is just another way QuickLabel Systems can be the most cost efficient label solution for you. You will be able to print labels on-demand when you need them, and just print the amount you need! You will also be able to trust that your labels will last a long time and look fantastic!

If you would like samples of these label materials or more information about the Kiaro! color label printer, just let us know!

 

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Meet our Media Sales & Customer Service Supervisor, Nicole Moosey!

Posted on by Kelsey Sullivan

Get to Know Nicole!

One of Nikki’s many skills.

As I’ve started to get acclimated here at QuickLabel, I’ve been thrilled with how much I love my job. Not only do I love the work, but also about the people here are amazing! Nicole Moosey is the Supervisor of our Media Specialist Team.

She goes above and beyond to be helpful to all of us here in the office as well as to her customers. Nicole somehow balances it all. I’m convinced she may actually live in the office because she is at work so early, and frequently responds to e-mails throughout the evening.

I really enjoyed interviewing Nicole because it gave me the opportunity to get to know her and her history with QuickLabel much better!

QuickLabel: Can you tell us a little bit about yourself and growing up/living in Rhode Island?

Nicole Moosey: Rhode Island is a great state to live in –you have the best of everything. Great food, beautiful beaches and most of all, all of my family is here. You can say that I am a true Rhode Islander. If it takes longer than 10 minutes to get somewhere, then that’s considered a road trip!

QL: How long have you worked at QuickLabel? What positions have you held here?

NM: I have been here for almost 12 years. I started off in our international department as an administrative assistant. A few years later, a media specialist position became available and I went for it. Now this past April I became the supervisor of our media specialist team.

QL: How was the transition into your new position been?

NM: The transition into the supervisory position has been quite easy. I have always been there to answer everyone’s questions should they need help, now I’m doing that in a different capacity. I’m very excited that our group now has a voice, a spokesperson per se. It’s nice to see the group grow and to see the team members work well with each other. The surprising part was all the people who congratulated me on the new position – it goes to show you what a great group of people we have here.

QL:  What do you like most about your job?

NM:  I love the people, whether it’s the customers I have gotten to know and help throughout the years or the wonderful group of people that encompasses QuickLabel.

QL:  What’s a fun fact that some people may not know about you?

Niiki and Michaela.

NM:  I have a love for singing, baking and enjoy bowling!

QL:  Do you have any hobbies that you take part in outside of work?

NM:  Currently my hobby is taking care of my little one, Michaela – she keeps me on my toes.

QL:  You and your husband Mike welcomed a beautiful little girl, Michaela, last June. How has your first year as a mother been?  

NM: It has been trying yet such a blessing. I could never have imagined being a mom could be so rewarding.

Moosey wedding cake!

QL: All of us here in the office love your baking, what is your favorite recipe? And where did you learn to bake so well? 

NM: Being from Rhode Island and growing up Italian, we celebrate St. Joseph’s Day – for which the pastry of choice is a Zeppole. I have perfected making them over the years. There are many influences in my life when it comes to baking and cooking. My Italian grandmother taught me many aspects of cooking and also how to bake her famous prune cookies (normally made at Christmas time). My father is French and for the first 20 years of my life, his grandmother (Memere), who was a baker in her younger years, spent a lot of time at our house baking many different goodies. I have also watched and learned from several other aunts on the Italian side over the years.

QL: What do you think is one of the most challenging parts of your job?     

NM: Keeping the customer happy. Should an issue arise, I want to make the customer whole again quickly.

QL: What is your favorite kind of product label and why? (wine, beer, chemical, etc.)

NM: Anything printed on a QuickLabel Systems label printer! Right now, I’m in awe of the beauty and speed of the Kiaro! inkjet color label printer.

QL: Where did you go to school? How did you find this job or decide to work here?

NM: I am a graduate of vocational school for which I took office technology and graduated top of my class. I am quite an advocate of the vocational program in young adults. It is a great stepping stone to future success. Previous to QuickLabel, I worked several office manager and accounting positions, but due to the weak economy, every job that I worked at either closed down or I was laid off. I was eager to find a position which I knew was stable. The job was recommended to me by my sister who used to work in our accounting department. I interviewed and immediately found a connection with the people I met. Almost 12 years later, here I am.

I hope you enjoyed getting to know Nicole as much as I have! Feel free to leave comments with any more questions for her. For any other inquiries or responses you can e-mail Nicole Moosey directly, or call her at 877-757-7978, Ext. 331.

 

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